Actual ticket submited through our helpdesk.

// March 5th, 2010 // No Comments » // Blog, Rants, work

Ticket #xxxxxx
User – EmployeeA
Issue – Tried making an interoffice call between OfficeZ and OfficeX. Other end can hear me, but I cannot hear them. Tried calling multiple extensions to verify. Even had EmployeeB call from their phone to check to make sure it wasnt a problem with just my phone. They are having the same results.

My Response – EmployeeB has confirmed this to be an issue. So I have done everything I could think to do:
1) I Made a pot of coffee
2) I ate a donut
3) I stared at the phone in the break room really hard with one eyebrow raised.

I think the phones could “Smell what I was cooking” because I was able to call multiple people in OfficeX now and it appears to work now.

It is all in the eyebrow.
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Initial response from my boss in another office :

You have donuts in your office?

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Sometimes it IS who you work with/for.

Thank you….. No Really….

// November 9th, 2009 // No Comments » // Blog, Rants

I am leaving in a couple of days. And I will be out of the office for a week.

I am the one person in this company who builds laptops for every class we give.

We have 15 different classes.

We have 3 different versions of each of those classes. Each version depends on a specific version of the software.

When requesting machines for a class, the person is asked both class and version.

The idiot that waited until the last day to mention that they needed a different version can suffer a facial burn.

No really…. I have a lot of free time. And it only takes an entire day to ghost all the machine you need for the class and then reinstall the software necessary for them. I like doing it 3 or 4 times. Makes me look like I’m earning my money here. Please feel free to change your mind again. I am sure I can postpone my business trip because you are a special little flower.

Normally, I would chalk this up to a mistake, rebuild the machines, then go about my day. But this same guy has done this on the last 5 classes he has scheduled.

Next time I am going to accidentally miss the emails he send saying what version he needs. Just like he accidentally missed the 10 I sent him 2 weeks prior asking.